Errors

The Errors widget can be accessed by clicking the button at the top-right corner of the screen (green box below). Once clicked, the widget appears at the bottom of the screen (orange box below).

The widget displays any new errors:

• As soon as they occur.

• After connecting to a drive, it displays previously encountered errors.

For each error, you can see the following information:

• Timestamp → Time at which the error occurred

• Source → Name of the affected drive

• Axis → Number of the affected axis

• Category → Category / type of error

• Error ID → The ID of the error according to the implementation in the firmware

• Description → Description of the error

• Severity → Severity of the error

For more information on error diagnosis and troubleshooting, please refer to the Error Management page within the Manual of your drive:

1. Navigate to the Drives Support home page.

2. Find your product name.

3. Find the Reference Manual.

4. Look for the Error Management page within the Reference Manual.