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Error management

Summit servo drives have been designed to contain the capability of self-test the status of its elements in order to be itself protected in front of any error inside or outside the drive. This is divided into two error types:

  • Operation errors. During normal operation, some modules are continuously checked.

  • Register errors. The access to the drive registers is self-protected to avoid unreachable configurations.

Operation errors

Operation verification is done continuously after power on. Errors are logged into a 32 size FIFO queue. The drive fills the queue until it is full, then the older error is overwritten by the new one. Therefore, the last error is the same than the error in the 0 position of the FIFO and the error in the last FIFO position (31) is removed if a new error appears. All these errors are accessible at any time. Furthermore, the last error is always monitored using a high-speed access register.

Error severity

Errors can have two severity levels: warning and fault. The behavior of each is different.

Warning

Warnings are considered to be non-critical errors, thus no reaction is applied. Warnings are logged in the error queue unless the same error code has been logged in the previous position or unless the drive has detected a fault error.

The error ID of a warning message is equal to an error code plus the bit 28 0x10000000. This bit of information is used to identify if the error code has been generated as a fault or a warning.


Configuration errors are always considered a warning.

Fault

Faults are errors with higher priority than warnings, where generally the reaction is to shut down the driver's power stage for safety purposes. Only one fault can be logged in the error manager unless a new fault is generated with a more restrictive reaction. New faults can be logged as well when a fault reset is attempted, notifying the user in case some additional error is preventing the drive from exiting the fault state in the state machine. 

Fault reaction and error masking

Some specific errors which are not excessively critical can have their reaction and severity level modified by means of user option codes. The option codes are the following:

Severity

Reaction

Fault

Disable power stage

Warning

Do nothing

Fault

Slow down ramp

Fault

Quick stop ramp


When using slow down ramp or quick stop ramp option codes, it is important to have the velocity loop operative and properly configured. In the option codes that also disable the power stage after detecting that the motor has stopped, velocity threshold and velocity threshold time have to be also configured.

Queues

Each element of the summit device architecture has the capability to detect errors and log them into its own error management queue. Additionally, an extra queue named "system" groups all the errors in a single table to provide a master single entry point.

Each error management queue logs the following events:


Axis

Error queue

General

Error queue

System

Error queue

Axis errors

Axis warnings

General errors

General warnings

Axis error queue

When an error with severity fault is detected, the drive goes to the called Fault state until the error is removed and the user resets this status through a Fault reset command. In the Fault state, all power elements are disabled and normal operation is not allowed.

Note

Operation errors are not logged until the drive reaches the switch-on state. More details about the drive state machine are available in the Operation section.

On the other hand, when an error with warning severity level happens, the warning bit of the drive's Status Word is set. This bit is also cleared automatically whenever the error cause is gone.

The registers for accessing the axis error queue are:

  • Last error

  • Error total number

  • Error list index request

  • Error list requested code

General error queue

In this case, the warning severity does not affect any module of the drive, the warning is simply logged into the general queue. An error with fault severity sets a fault to the axis.

The registers for accessing the general error queue are:

  • Last error (subnode 0)

  • Error total number (subnode 0)

  • Error list index request (subnode 0)

  • Error list requested code (subnode 0)

System error queue 

The system queue collects all the errors detected on any subnode. It also adds information about which subnode is the origin of the error.

Note

System error code:

Bit number

31 .. 30

29

28

27 .. 24

23 .. 20

19 .. 16

15 .. 0

Meaning

Reserved

Repeatable warning indicator

Warning

Reserved

Subnode

Reserved

Error code

Example: 0x0010XXXX means that subnode 1 (axis) has an errorcode XXXX.

The registers for accessing the system error queue are:

  • System last error

  • System error total number

  • System error list index request

  • System error list requested code

Operation error codes

Axis operation error codes

Error Id

Default severity and reaction

Reaction configurable

Description

Meaning

0x00000000

None

No

No error

Drive is working correctly

0x00001001

Fault - Power stage shutdown

Yes

Communications watchdog error

No valid frames have been received during the configured communications watchdog window time

0x00002280

Fault - Power stage shutdown

No

Over-current detected (internal drive limit)

It indicates that a current value higher than the maximum absolute one allowed by the drive has been detected. There are several sources that produce this error:

  • Short-circuit (See product manual for further information about detectable short-circuits)

  • Control loops instabilities, over-shoots

0x00002281

Fault - Power stage shutdown

No

Faulty gate driver

A failure has been detected in gate driver. The cause of the failure could be

  • Mismatch of gate driver configuration and expected configuration

  • Hardware failure signal

0x00002282

Fault - Power stage shutdown

No

Current A sensing reached upper saturation limit

Current A ADC counts have reached upper ADC saturation limit

0x00002283

Fault - Power stage shutdown

No

Current A sensing reached lower saturation limit

Current A ADC counts have reached lower ADC saturation limit

0x00002284

Fault - Power stage shutdown

No

Current B sensing reached upper saturation limit

Current B ADC counts have reached upper ADC saturation limit

0x00002285

Fault - Power stage shutdown

No

Current B sensing reached lower saturation limit

Current B ADC counts have reached lower ADC saturation limit

0x00002286

Fault - Power stage shutdown

No

Current C sensing reached upper saturation limit

Current C ADC counts have reached upper ADC saturation limit

0x00002287

Fault - Power stage shutdown

No

Current C sensing reached lower saturation limit

Current C ADC counts have reached lower ADC saturation limit

0x00002288

Fault - Power stage shutdown

Yes

User I2T limit detected without current control

The I2T algorithm is always enabled and generates a fault if the current loop is disabled when the user I2T limit is overcome

0x00002289

Fault - Power stage shutdown

Yes

Over-current detected (user limit) without current control

Indicates that a current reading higher than the configured max. current has been reached

0x0000228A

Fault - Power stage shutdown

No

System I2T detected

The system I2T limit is reached (maximum drive limits)

0x0000228B

Fault - Power stage shutdown

No

Derating without current control

Indicates that driver has started derating ramp without current control

0x0000228C

Fault - Power stage shutdown

No

Current sensor calibration error

Indicates that the current sensor calibration offset is out of tolerance (abnormal situation during calibration).

0x00002301

Fault - Power stage shutdown

No

Brake over-current

The current in the brake is higher than the limit set by the user

0x00002302

Fault - Power stage shutdown

No

Brake tracking error

The brake current cannot follow the value set by the user

0x00003210

Fault - Power stage shutdown

No

Over-voltage detected (internal drive limit)

Maximum allowed voltage by the drive is overcome

0x00003211

Fault - Power stage shutdown

No

Over-voltage detected (redundant internal drive limit)

Maximum allowed voltage by the drive is overcome

0x00003221

Fault - Power stage shutdown

No

Under-voltage detected (internal drive limit)

Minimum allowed voltage by the drive is overcome

0x00003231

Fault - Power stage shutdown

Yes

Over-voltage detected (user limit)

User maximum voltage limit is overcome

0x00003241

Fault - Power stage shutdown

Yes

Under-voltage detected (user limit)

User minimum voltage limit is overcome

0x00003280

Fault - Power stage shutdown

Yes

STO is enabled

STO is active and could have disabled the power stage

0x00003281

Fault - Power stage shutdown

No

STO supply fault

STO supply fault. Unit could be damaged

0x00003282

Critical - Power stage shutdown

No

STO abnormal fault

STO abnormal fault. STO1 and STO2 inputs differed more than latching time

0x00003283

Fault - Power stage shutdown

No

STO active in operation enabled

STO is active in operation enabled and has disabled the power stage

0x00003290

Fault - Power stage shutdown

No

Input stage problem

It indicates that the bus voltage is not being loaded correctly

0x00004300

Fault - Power stage shutdown

No

Over-Temperature detected (internal drive limit)

Maximum allowed drive temperature is overcome

0x00004301

Fault - Power stage shutdown

No

Under-Temperature detected (internal drive limit)

Minimum allowed drive temperature is overcome

0x00004303

Fault - Power stage shutdown

Yes

Over-temperature detected (user limit)

User maximum drive temperature is overcome

0x00004304

Fault - Power stage shutdown

Yes

Under-temperature detected (user limit)

User minimum drive temperature is overcome

0x00004305

Fault - Power stage shutdown

Yes

Wrong ADC measurements detection

ADC module is not working as expected and cannot be trusted

0x00004400

Fault - Power stage shutdown

Yes

Motor Over Temperature detected (sensor 1)

Maximum temperature allowed by the actuator is overcome for sensor 1

0x00004401

Fault - Power stage shutdown

Yes

Motor Over Temperature detected (sensor 2)

Maximum temperature allowed by the actuator is overcome for sensor 2

0x00004500

Fault - Power stage shutdown

Yes

External fault

An external element has set to "high level" the external fault input.

This error is only present in Everest family products (EVE) or CORE versions.

The reaction of the device to this signal is configurable by means of the External fault option code and External error signal reaction registers.

When External fault option code register is set to Fault, register External error signal reaction will decide what to do.

In products as the Everest family (EVE), this fault is generated internally if certain errors are detected in subnode 0 to allow stopping safely the drive. Current implementation generates this error if:

  • EtherCAT firmware: EtherCAT communication errors

  • CAN firmware: Lifeguard error is detected

0x00007370

Fault - Power stage shutdown

Yes

Halls sequence error

Two of the 3 digital Halls signals have changed value simultaneously, leading to an unsupported sequence

0x00007371

Fault - Power stage shutdown

No

Halls combination error

Indicates that the read halls value combination is not possible (000 or 111)

0x00007372

Fault - Power stage shutdown

No

Feedback runaway error

Feedback reading over a mechanical cycle does not match with the specified encoder resolution. Review encoder resolution or encoder cabling

0x0000737E

Fault - Power stage shutdown

No

Absolute encoder 1 disconnection or frame overlap

Absolute encoder 1 disconnection when using BiSS-C protocol, or frame overlap

0x0000737F

Fault - Power stage shutdown

No

Absolute encoder 2 disconnection or frame overlap

Absolute encoder 2 disconnection when using BiSS-C protocol, or frame overlap

0x00007380

Fault - Power stage shutdown

No

Absolute Encoder 1 - Too many incorrect invalid position flags detected in SSI / BiSS - C readings

Indicates that the error bit of the absolute encoder is active and the amount of occurrences has exceeded the error tolerance parameter

0x00007381

Warning

No

Absolute Encoder 1 - BISS-C warning bit active

Indicates that the warning bit of the BiSS-C encoder is active

0x00007382

Fault - Power stage shutdown

No

Absolute Encoder 1 - Too many incorrect CRC checks in SSI / BiSS-C readings

It indicates that the number of CRC errors detected is higher than the configured

0x00007384

Warning

No

Absolute encoder 1 - Error bit active without exceeding error tolerance

Indicates that the error bit of the absolute encoder is active but the amount of occurrences has not exceeded the error tolerance parameter

0x00007385

Fault - Power stage shutdown

Yes

Position out of limits out of position modes

Indicates that position readings are out of the configured software limits when the position loop is not enabled

0x00007386

Fault - Power stage shutdown

Yes

Velocity out of limits out of velocity or position modes

It indicates that velocity readings are higher than the configured max. velocity when the velocity loop is not enabled

0x00007387

Fault - Power stage shutdown

Yes

In a position mode, following error overcomes the position following error window

The position demand can't be followed properly by the drive. Review controller, limits, and acceleration/velocities

0x00007388

Fault - Power stage shutdown

Yes

In a velocity mode, following error overcomes the velocity following error window

The velocity demand can't be followed properly by the drive. Review controller, limits, and acceleration/velocities

0x00007389

Fault - Power stage shutdown

Yes

Angle integrity check 1 detected

The angle displacement between the selected commutation feedback and the digital halls angle becomes greater than the "Angle integrity check 1 threshold"

2, 3, 4, 5, 6 ,7

0x0000738A

Fault - Power stage shutdown

Yes

Angle integrity check 2 detected

The commutation feedback angle displacement becomes greater than Angle integrity check 2 threshold without any digital halls transition interrupting

2, 3, 4, 5, 6 ,7

0x0000738C

Fault - Power stage shutdown

No

Position out of limits in position mode

The drive is outside its position limits when being enabled in position mode

0x00007390

Fault - Power stage shutdown

No

Interpolation time is too small when PVT is enabled.

PVT movement has an interpolation time smaller than the drive loop update time

0x00007391

Fault - Power stage shutdown

No

Profiler parameters not valid. They should all have positive values.

Profiler parameters such as max. velocity, max. acceleration or max. deceleration has unsupported values that can cause undesired trajectories

0x00007395

Warning

No

Profiler end velocity not reachable.

The requested profile with the configured end velocity is not feasible. 

0x0000739A

Fault - Power stage shutdown

No

The electrical velocity limit has been exceeded

The motor motor cannot be operated over the electrical velocity limit of 600Hz. This limit only applies for non-position and non-velocity operation modes.

0x0000739B

Warning

No

User over temperature warning threshold exceeded

The drive temperature is above the over temperature warning threshold set by the user.

0x0000739C

Warning

No

User under temperature warning threshold exceeded

The drive temperature is below the under temperature warning threshold set by the user.

0x0000739D

Fault - Power stage shutdown

No

Absolute Encoder 2 - Too many incorrect invalid position flags detected in SSI / BiSS - C readings

Indicates that the error bit of the absolute encoder is active and the amount of occurrences has exceeded the error tolerance parameter

0x0000739E

Warning

No

Absolute Encoder 2 - BISS-C warning bit active

Indicates that the warning bit of the BiSS-C encoder is active

0x0000739F

Fault - Power stage shutdown

No

Absolute Encoder 2 - Too many incorrect CRC checks in SSI / BiSS-C readings

It indicates that the number of CRC errors detected is higher than the configured

0x000073A0

Warning

No

Absolute encoder 2 - Error bit active without exceeding error tolerance

Indicates that the error bit of the absolute encoder is active but the amount of occurrences has not exceeded the error tolerance parameter

0x000073A1

Fault - Power stage shutdown

No

Absolute Encoder 1 - SSI FR mode incorrect frame start

The transmitted frame contains an invalid frame start pattern, including inconsistencies in the rolling counter and frame header. This may lead to frame loss or corruption, affecting data integrity and synchronization.

0x000073A2

Fault - Power stage shutdown

No

Absolute Encoder 2 - SSI FR mode incorrect frame start

The transmitted frame contains an invalid frame start pattern, including inconsistencies in the rolling counter and frame header. This may lead to frame loss or corruption, affecting data integrity and synchronization.

General operation error codes


Error IdDefault severity and reactionReaction configurableDescriptionMeaning
0x00000000NoneNoNo errorDrive is working correctly
0x0000F011Info - NothingNoCyclic mode mapping errorThe mapping parameters of monitoring-disturbance are invalid

There are some general errors that are specific to the communication field bus.

CANopen

The next table shows the supported CANopen specific operation error codes:

Error IdDefault severity and reactionReaction configurableDescription
0x00008100Info - NothingNoCommunication – generic
0x00008110Info - NothingNoCAN overrun (objects lost)
0x00008120Info - NothingNoCAN in error passive mode
0x00008130Fault - Power stage shutdownYesLife guard error or heartbeat error
0x00008140Go to pre-operational state (Change over CANopen state machine)NoRecovered from bus off
0x00008210Info - NothingNoPDO not processed due to length error
0x00008220Info - NothingNoPDO length exceeded
0x00008240Info - NothingNoUnexpected SYNC data length
0x00008250Info - NothingNoRPDO timeout
EtherCAT

The next table shows the supported EtherCAT specific operation error codes:

Error IdDefault severity and reactionReaction configurableDescription
0x0000FF42Fault - Power stage shutdownYesEtherCAT cable disconnected
0x0000FF43Fault - Power stage shutdownYesCyclic timeout EtherCAT PDO lifeguard

Fault reaction timeout

To prevent situations where a poor configuration of the conditions to exit fault reaction active state might get the driver stuck in this state, a timeout is implemented to transition to the fault state.

Register errors

Configuration verification is done on every access to a drive register. Some parameters are protected to avoid unreachable (or even dangerous) configurations, for example, selecting a nonexistent feedback. 

Configuration errors do not generate any reaction to the system operation.

The following error codes help to understand why the requested register access failed:

Error IdDefault severity and reactionReaction configurableDescriptionMeaning
0x0000738BInfo - Nothing-Trapezoidal commutation without digital halls not allowedTrapezoidal commutation without digital halls not allowed. Review commutation sensor configuration and phasing
0x00007400
Info - Nothing-Unsupported synchronization methodThe selected synchronization method doesn't exist or is not allowed in the current state
0x00007500Info - Nothing-Number of active feedbacks is higher than allowedThe number of selected feedbacks to be enabled is higher than the allowed one by the drive
0x00007503Info - Nothing-Access unsupported in the current state.The register is usually accessible but the access is currently disabled due to the drive state.
0x00007504Info - Nothing-Access unsupported because of local controlThe register is accessible under certain conditions that are not being satisfied. 
0x05040000Info - Nothing-COMKIT Timeout. CORE device is not properly connectedSpecific fault generated by COMKIT if the CORE product is not connected properly
0x06010000Info - Nothing-Incorrect access typeIt indicates that a read command has been requested to a write-only register of a write command has been requested to a read-only register
0x06020000Info - Nothing-Object does not existIt indicates that the requested register does not exist
0x06040041Info - Nothing-Object isn't cyclic mappable as requestedIt indicates that the register requested to be mapped into a cyclic frame is not cyclic
0x06040042Info - Nothing-Cyclic mapping is too largeIt indicates that the requested cyclic mapping is higher than the allowed space in the cyclic buffer
0x06070010Info - Nothing-Mapped cyclic register size is wrongThe requested size for the mapped cyclic register differs from the expected one by the drive
0x06090011Info - Nothing-Sub-Index does not existThe requested Sub-Index is not present in the device
0x060A0000Info - Nothing-Unsupported value introduced in registerValue to be written is outside the parameter range
0x08000000Info - Nothing-Read / Write operation not executedIt indicates that the requested register read or write was not executed
0x08010000Info - Nothing-Cyclic mapping key is wrongIt indicates that the requested cyclic register key doesn't exist
0x08010010Info - Nothing-Communication state is unreachableTransition from config to cyclic or from cyclic to config modes is unreachable in the current state
0x08010020Info - Nothing-Communication setting is not modifiable in the current stateA new mapping has been requested when the drive is in cyclic mode
0x08010030Info - Nothing-Invalid commandThe command requested by the master is unrecognized
0x08010040Info - Nothing-CRC errorA CRC error has been detected on the previous frame
CANopen SDO abort codes

The next table shows the supported CANopen SDO abort codes:

Error IdDescription
0x06060000Access failed due to hardware error
0x06090030Value range exceeded
0x08000020Data can not be read or written
0x08000022Data cannot be transferred or stored to the application because of the present device state
0x08000024No data available
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