The feedback test within MotionLab3 uses the number configured in the pole pairs register to check the resolution of the encoder. If you experience the following symptoms:
-
The encoder is configured correctly
-
The encoder test fails
-
The terminal shows unexpected detected resolution
then, it is likely that the pole pairs of the motor are not set correctly.
Please go back to Motor → General within the MotionLab3 wizard to configure. Alternatively, use one of the following registers depending on the drive type: 0x106 - Motor pole pairs (for CORE drives) or 0x2106 - Motor pole pairs (for NET and XCR drives).
Please note that the parameter requires entering the number of pole pairs and not total number of poles.